In accordance to regulations – If the retailer has a downloadable prescription, it must comply with the requirements of the Veterinary Medicines Regulations (VMR). Checks must be carried out on the bona-fides of all prescriptions, but especially those without specific veterinary practice headings, including the retailer’s own downloadable prescriptions. Ideally, only prescriptions with a practice stamp or other authentication should be accepted. The prescriber will be contacted if there is any doubt about the authenticity of the prescription.

It is an offence for a person to submit a fraudulent prescription to obtain veterinary medicines and for a person to alter a prescription unless authorised to do so by the prescriber. We take this matter very seriously and any suspected cases of fraud or unlawful alteration of a prescription will be referred to the VMD.

Prescription misuse

It is an offence to:

1. Alter a prescription issued by a vet, pharmacist or SQP e.g.

  • change the date the prescription was signed
  • change the quantity of the product
  • include additional medicines

2. Fraudulently produce a prescription e.g.

  • forge a prescription
  • forge the signature of a vet, pharmacist or SQP
  • send the same prescription to multiple retailers

Our RQP carefully checks all prescriptions and will report suspected prescription misuse to the VMD or the police. 

Help with prescription. 

We can provide you with a partly completed prescription for any POM-V products that you wish to purchase – just select the option when checking out.  You will still need to get it completed by your own vet and return to us before order can be dispatched.